Privacy Policy

Nova Bloom Innovations

Effective Date: January 1, 2026

Nova Bloom Innovations (“Nova Bloom,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, platform, or services.

By accessing or using Nova Bloom Innovations, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Personal Information

Information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing and payment information

  • Account login credentials

  • Communications you send to us

Usage & Technical Information

Automatically collected information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and actions taken

  • Referring URLs

  • Date and time of access

Platform Data

If you use the Nova Bloom platform, we may collect and store data you input into the system, including:

  • Leads and contact records

  • Messages (email, SMS, form submissions)

  • Workflow and automation data

  • Usage and performance metrics

You retain ownership of your data.

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate the Nova Bloom platform

  • Create and manage user accounts

  • Process payments and subscriptions

  • Enable messaging, automation, and routing features

  • Improve platform performance and user experience

  • Communicate with you about updates, support, and services

  • Comply with legal and regulatory obligations

Nova Bloom does not sell your personal data.

3. Communications & Messaging

If you provide a phone number or email address, you consent to receive communications related to:

  • Account setup and usage

  • Platform notifications

  • Support messages

  • Service-related announcements

Communications may include SMS, email, or in-platform messages.
Message and data rates may apply. You may opt out of non-essential communications at any time.

4. Data Sharing & Third Parties

We may share information with trusted third parties only as necessary to operate our services, including:

  • Payment processors

  • Hosting and infrastructure providers

  • Messaging and communication services

  • Analytics and security providers

All third-party providers are required to maintain appropriate data protection standards.

We may also disclose information if required by law or to protect the rights, safety, or property of Nova Bloom Innovations or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee absolute security, we take data protection seriously and continuously improve our security practices.

6. Data Retention

We retain personal and platform data only as long as necessary to:

  • Provide services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

You may request data deletion subject to legal and contractual obligations.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Request information about how your data is used

Requests can be submitted using the contact information below.

8. Cookies & Tracking Technologies

Nova Bloom Innovations may use cookies and similar technologies to:

  • Enable platform functionality

  • Analyze usage and performance

  • Improve user experience

You may control cookie preferences through your browser settings.

9. Children’s Privacy

Nova Bloom Innovations is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Nova Bloom Innovations
Email: support@novabloominnovations.com
Website: https://www.novabloominnovations.com